1.1 This Privacy Policy explains how AMU DISCOVERY collects, uses, stores, and protects personal information provided by users of our website and services.
1.2 By using our website or booking our services, you agree to the terms outlined in this Privacy Policy.
2.1 Personal information such as full name, email address, phone number, nationality, and passport details (only if required for bookings).
2.2 Booking-related information including travel dates, selected tours, number of participants, and special requests.
2.3 Payment-related information is processed securely by third-party payment providers. We do not store credit or debit card details on our servers.
2.4 Technical information such as IP address, browser type, device type, and website usage data for analytics purposes.
3.1 To process bookings, confirmations, and provide travel services.
3.2 To communicate with customers regarding tours, changes, or important updates.
3.3 To improve our website, services, and customer experience.
3.4 To comply with legal and regulatory requirements.
4.1 We do not sell, rent, or trade personal data to third parties.
4.2 Information may be shared only with trusted partners such as hotels, drivers, guides, or payment providers when necessary to deliver booked services.
4.3 We may disclose information if required by law or government authorities.
5.1 We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.
5.2 Our website uses secure technologies to protect transmitted information.
5.3 Despite our efforts, no online system can guarantee 100% security.
6.1 Our website may use cookies to enhance user experience and analyze website traffic.
6.2 Users can choose to disable cookies through their browser settings.
7.1 Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7.2 After this period, data is securely deleted or anonymized.
8.1 Users have the right to request access to their personal data.
8.2 Users may request correction or deletion of their personal information.
8.3 Requests can be sent via email to our official contact address.
9.1 Our website may contain links to third-party websites.
9.2 We are not responsible for the privacy practices or content of external websites.
10.1 This Privacy Policy may be updated from time to time.
10.2 Updated versions will be published on this page with a revised date.
11.1 If you have any questions regarding this Privacy Policy, please contact us at: