1.1 AMU DISCOVERY is a travel service provider operating in Uzbekistan, offering private tours, day trips, transfers, and other tourism-related services.
1.2 Our services are provided directly through our website, social media platforms, email, WhatsApp, and partner platforms.
1.3 By making a booking, using our services, or contacting us, you confirm that you have read, understood, and agree to these TERMS & CONDITIONS.
2.1 All bookings must be confirmed in advance.
2.2 A booking is considered confirmed once payment is received or written confirmation is provided.
2.3 Tour itineraries, timings, and included services are clearly described on the website or booking page.
3.1 Prices are stated in USD unless otherwise indicated.
3.2 Prices include only the services listed in the itinerary.
3.3 Any additional services not listed in the itinerary are subject to extra charges.
3.4 Payments can be made via online payment platforms, bank transfer, or other agreed methods.
4.1 Each tour has a planned itinerary and schedule.
4.2 Time allocated for sightseeing is approximate.
4.3 Guests spending more time at sites than scheduled may affect the overall itinerary.
4.4 The Company is not responsible for delays caused by guests.
5.1 Minor changes to the itinerary may occur due to weather, road conditions, safety concerns, or other unforeseen circumstances.
5.2 The Company reserves the right to adjust routes or schedules to ensure safety and quality of service.
6.1 Cancellation terms are described separately in our Cancellation & Refund Policy.
6.2 Refund eligibility depends on the time of cancellation and type of service.
6.3 No refunds are given for unused services or late arrivals caused by guests.
7.1 Guests agree to follow the itinerary and schedule provided.
7.2 Guests agree to respect local laws, culture, and customs.
7.3 Guests agree to treat drivers, guides, and staff respectfully.
7.4 Guests agree to take responsibility for their personal belongings.
8.1 Drivers are professional and experienced.
8.2 English-speaking drivers or guides are provided when specified in the booking.
8.3 Drivers are not obligated to act as professional tour guides unless explicitly stated.
9.1 Guests participate in tours at their own risk.
9.2 The Company is not responsible for illness, injury, or loss caused by personal negligence.
9.3 Travel insurance is recommended.
10.1 The Company is not liable for delays, cancellations, or changes caused by force majeure events such as weather, road conditions, government actions, or natural disasters.
10.2 The Company’s liability is limited to the amount paid for the booked service.
11.1 Guests are encouraged to leave honest and fair reviews.
11.2 Reviews containing false, misleading, or abusive content may be disputed according to platform or legal guidelines.
12.1 For any questions regarding these Terms & Conditions, please contact us: